FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the /conversation/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186.
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Affected Vendors & Products
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History
Mon, 28 Jul 2025 15:15:00 +0000
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ssvc
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Mon, 28 Jul 2025 13:00:00 +0000
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Freescout
Freescout freescout |
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Vendors & Products |
Freescout
Freescout freescout |
Sat, 26 Jul 2025 03:45:00 +0000
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Description | FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the /conversation/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186. | |
Title | FreeScout's deserialization of untrusted data leads to Remote Code Execution | |
Weaknesses | CWE-502 | |
References |
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Metrics |
cvssV4_0
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Status: PUBLISHED
Assigner: GitHub_M
Published: 2025-07-26T03:35:17.444Z
Updated: 2025-07-28T15:00:13.862Z
Reserved: 2025-07-21T16:12:20.732Z
Link: CVE-2025-54366

Updated: 2025-07-28T15:00:08.443Z

Status : Awaiting Analysis
Published: 2025-07-26T04:16:04.857
Modified: 2025-07-29T14:14:55.157
Link: CVE-2025-54366

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