CVE-2017-17476 - Vulnerability Details - OpenCVE

Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.

No CVSS v4.0

No CVSS v3.1

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Unchanged

Confidentiality Impact High

Integrity Impact High

Availability Impact High

User Interaction Required

Access Vector Network

Access Complexity Medium

Authentication None

Confidentiality Impact Partial

Integrity Impact Partial

Availability Impact Partial

This CVE is not in the KEV list.

Key SSVC decision points have not yet been added.

Vendors	Products
Debian	Debian Linux
Otrs	Otrs

Configuration 1 [-]

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

Configuration 2 [-]

OR	cpe:2.3:o:debian:debian_linux:7.0:::::::*
	cpe:2.3:o:debian:debian_linux:8.0:::::::*
	cpe:2.3:o:debian:debian_linux:9.0:::::::*

No data.

References

Link	Providers
https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb
https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc
https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953
https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html
https://www.debian.org/security/2017/dsa-4069
https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/

History

No history.

MITRE

Status: PUBLISHED

Assigner: mitre

Published: 2017-12-20T17:00:00

Updated: 2024-08-05T20:51:31.543Z

Reserved: 2017-12-08T00:00:00

Link: CVE-2017-17476

Vulnrichment

No data.

NVD

Status : Deferred

Published: 2017-12-20T17:29:00.357

Modified: 2025-04-20T01:37:25.860

Link: CVE-2017-17476

Redhat

No data.

{"containers": {"cna": {"affected": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "datePublic": "2017-12-19T00:00:00", "descriptions": [{"lang": "en", "value": "Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email."}], "problemTypes": [{"descriptions": [{"description": "n/a", "lang": "en", "type": "text"}]}], "providerMetadata": {"dateUpdated": "2018-02-02T10:57:01", "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "shortName": "mitre"}, "references": [{"tags": ["x_refsource_CONFIRM"], "url": "https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953"}, {"tags": ["x_refsource_CONFIRM"], "url": "https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/"}, {"tags": ["x_refsource_CONFIRM"], "url": "https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc"}, {"name": "DSA-4069", "tags": ["vendor-advisory", "x_refsource_DEBIAN"], "url": "https://www.debian.org/security/2017/dsa-4069"}, {"name": "[debian-lts-announce] 20171220 [SECURITY] [DLA 1215-1] otrs2 security update", "tags": ["mailing-list", "x_refsource_MLIST"], "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html"}, {"tags": ["x_refsource_CONFIRM"], "url": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb"}], "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "cve@mitre.org", "ID": "CVE-2017-17476", "STATE": "PUBLIC"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "n/a", "version": {"version_data": [{"version_value": "n/a"}]}}]}, "vendor_name": "n/a"}]}}, "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email."}]}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "n/a"}]}]}, "references": {"reference_data": [{"name": "https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953", "refsource": "CONFIRM", "url": "https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953"}, {"name": "https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/", "refsource": "CONFIRM", "url": "https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/"}, {"name": "https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc", "refsource": "CONFIRM", "url": "https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc"}, {"name": "DSA-4069", "refsource": "DEBIAN", "url": "https://www.debian.org/security/2017/dsa-4069"}, {"name": "[debian-lts-announce] 20171220 [SECURITY] [DLA 1215-1] otrs2 security update", "refsource": "MLIST", "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html"}, {"name": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb", "refsource": "CONFIRM", "url": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb"}]}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-05T20:51:31.543Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953"}, {"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/"}, {"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc"}, {"name": "DSA-4069", "tags": ["vendor-advisory", "x_refsource_DEBIAN", "x_transferred"], "url": "https://www.debian.org/security/2017/dsa-4069"}, {"name": "[debian-lts-announce] 20171220 [SECURITY] [DLA 1215-1] otrs2 security update", "tags": ["mailing-list", "x_refsource_MLIST", "x_transferred"], "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html"}, {"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb"}]}]}, "cveMetadata": {"assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "assignerShortName": "mitre", "cveId": "CVE-2017-17476", "datePublished": "2017-12-20T17:00:00", "dateReserved": "2017-12-08T00:00:00", "dateUpdated": "2024-08-05T20:51:31.543Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

{"configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "87E8447E-0679-4520-9E24-25344DD01390", "versionEndExcluding": "4.0.28", "versionStartIncluding": "4.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "D7A78367-51C1-4680-AA0B-E38029FC5DD0", "versionEndExcluding": "5.0.26", "versionStartIncluding": "5.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "7F6B61B6-7466-4B85-AB4E-4D34657262A8", "versionEndExcluding": "6.0.3", "versionStartIncluding": "6.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}, {"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:*", "matchCriteriaId": "16F59A04-14CF-49E2-9973-645477EA09DA", "vulnerable": true}, {"criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*", "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43", "vulnerable": true}, {"criteria": "cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*", "matchCriteriaId": "DEECE5FC-CACF-4496-A3E7-164736409252", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email."}, {"lang": "es", "value": "Open Ticket Request System (OTRS) en versiones 4.0.x anteriores a la 4.0.28, 5.0.x anteriores a la 5.0.26 y 6.0.x anteriores a la 6.0.3, cuando el soporte de cookies est\u00e1 desactivado, podr\u00eda permitir a los atacantes remotos secuestrar las sesiones web y ganar privilegios en consecuencia mediante un email manipulado."}], "id": "CVE-2017-17476", "lastModified": "2025-04-20T01:37:25.860", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "MEDIUM", "accessVector": "NETWORK", "authentication": "NONE", "availabilityImpact": "PARTIAL", "baseScore": 6.8, "confidentialityImpact": "PARTIAL", "integrityImpact": "PARTIAL", "vectorString": "AV:N/AC:M/Au:N/C:P/I:P/A:P", "version": "2.0"}, "exploitabilityScore": 8.6, "impactScore": 6.4, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": true}], "cvssMetricV30": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "HIGH", "baseScore": 8.8, "baseSeverity": "HIGH", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H", "version": "3.0"}, "exploitabilityScore": 2.8, "impactScore": 5.9, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2017-12-20T17:29:00.357", "references": [{"source": "cve@mitre.org", "tags": ["Patch", "Third Party Advisory"], "url": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb"}, {"source": "cve@mitre.org", "tags": ["Patch", "Third Party Advisory"], "url": "https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc"}, {"source": "cve@mitre.org", "tags": ["Patch", "Third Party Advisory"], "url": "https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953"}, {"source": "cve@mitre.org", "tags": ["Mailing List", "Third Party Advisory"], "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html"}, {"source": "cve@mitre.org", "tags": ["Third Party Advisory"], "url": "https://www.debian.org/security/2017/dsa-4069"}, {"source": "cve@mitre.org", "tags": ["Patch", "Vendor Advisory"], "url": "https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Patch", "Third Party Advisory"], "url": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Patch", "Third Party Advisory"], "url": "https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Patch", "Third Party Advisory"], "url": "https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Mailing List", "Third Party Advisory"], "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Third Party Advisory"], "url": "https://www.debian.org/security/2017/dsa-4069"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Patch", "Vendor Advisory"], "url": "https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/"}], "sourceIdentifier": "cve@mitre.org", "vulnStatus": "Deferred", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-200"}], "source": "nvd@nist.gov", "type": "Primary"}]}